This is my 4th and last time coming here. I got a great deal on Groupon, but I can't see myself spending 28$ for a carwash from here.
Went Sunday morning, not crowded. Pay $29 monthly fee for outside unlimited washes & I can use free vacuum. I don't want them cleaning the inside, I can wipe inside down while going through car wash since I have small car. They do an okay job for services I receive.
More supervision have to be done, my car was not wiped after car wash, also i had to ask them twice to re-clean my car inside and outside. a lot of customers was also displeased at this location. I will not come back to this location again and will visit the car wash a bit further down 'Seabrook carwash'.
The workers at Pirate really do a great job. I always give them a tip.
My car was clean on the outside but not the same on inside, it wasn't busy on the two times i visited. I'm not sure if they give special treatment to certain customers but i differently notice fellow customers complained about the improper service they received.
I had to ask them three times to re-clean my interior. For someone to purchase a $20+ A service, car wash I expect my interior to be clean.
Today was my first time coming here and i am absolutely disgusted with the customer service. I purchased the Combo A car wash which is the highest priced one. The car wash service i received was very trifling and if i knew this before had i couldve washed it myself. 28$ gone to waste because the workers are trifling and do not care to clean your car. They half way clean and rush the car to get cleaned. That is not good customer service. i should not have to tell your manager or whomever i was speaking to and go back and double check on the parts that were still dirty. Im not going to tell anyone to not go here but dont be surprised if you end up with the same experience that i had.
Customer service at this location is unacceptable and there is no quality check being done to ensure a through service.
Lots of staff turnover so service is varriable at best. You have to watch carefully to make sure that they actually clean the windows and don't just make a show of it and smear them with dirty towels!
I am very dissatisfied on the level of customer service That i received at Pirates Car wash. This is my fourth time at at this location and everytime i visit, the same treatment happens alll the time.
Pirates Car Wash is a US Car Wash based in Glenn Dale, Virginia. Pirates Car Wash is located at 10815 Lanham Severn Rd, Glenn Dale, MD 20769, USA.
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